Shipping policy

Seduction Ave. – Privacy Policy
Last Updated: September 2026
At Seduction Ave. (ABN: 98 492 399 503), we are committed to protecting your privacy. We understand that shopping for intimate wellness and adult novelty products requires the highest level of discretion, trust, and security.
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from seductionave.com.au (the "Site"). Our practices are governed by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), as well as applicable state laws in New South Wales (NSW).


1. Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information."
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers routed through our high-risk payment gateway), email address, and phone number. We refer to this information as "Order Information."
Note on Age Verification: To ensure compliance with our strict 18+ policy, we may use third-party age-verification applications at checkout or entry. Any data processed through these tools is handled securely and solely for the purpose of confirming legal age.
2. How Do We Use Your Personal Information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
  • Communicate with you confidentially regarding your order;
  • Screen our orders for potential risk or fraud; and
  • Provide you with information or advertising relating to our products or services, strictly in accordance with the preferences you have shared with us.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site).
3. Discretion, Sharing, and Third-Party Disclosures
We never sell, rent, or trade your personal information or purchasing history to third parties for marketing purposes. We only share your personal information with trusted third parties to help us use your personal information as described above. For example:
  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://shopify.com.
  • High-Risk Payment Gateway & Underwriters: Your payment details are securely passed directly to our specialized payment processors to finalize billing and protect against chargeback fraud.
  • Shipping Carriers: Your name and delivery address are shared with our courier partners. As outlined in our delivery policy, all outer labels use a completely neutral shipping name to guarantee your privacy.
  • Compliance with Law: Finally, we may also share your Personal Information to comply with applicable Australian laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
4. Data Security & Storage
Seduction Ave. takes reasonable technical and organizational steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. All transaction information passed between our Site and our payment gateway is encrypted using secure socket layer technology (SSL).
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
5. Your Rights Under Australian Law
If you are an Australian resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
6. Changes to This Policy
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
7. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact our Privacy Compliance Officer via email at hello@seductionave.com.au
Seduction Ave.
New South Wales, Australia